We will replace or refund any products purchased from Berezan Liquor Stores if they are deemed to be flawed or that the customer finds unsatisfactory. All returns must be accompanied with original receipt of purchase. By law, we cannot accept returns of alcoholic beverages unless the product is unopened or flawed. Please send an email to firstname.lastname@example.org to arrange for the return of unopened or flawed product. Once the product and original receipt are received, we will refund your credit card account for the cost of the product less shipping and handling.
When shipping Fragile products there is a possibility of the product and its packaging becoming damaged in transit. In this instance, we will look at every issue on an individual basis and will process refunds and credits based on each unique circumstance.
A 15% restocking fee will be applied to all canceled orders.